Terms of Service
Version: 1.1 Date: April 2026
Parties
These Terms of Service ("Terms") constitute a legally binding agreement between:
CallCore Limited, a company registered in England and Wales (Company No. 16406351), with its registered office at 20 Wenlock Road, London N1 7GU ("CallCore", "we", "us", "our"); and
the business entity or individual that registers for and uses the Services ("Customer", "you", "your").
These Terms govern the Customer's access to and use of the CallCore platform and associated services. By registering for an account or accessing the Services, the Customer agrees to be bound by these Terms. If you are accepting on behalf of a legal entity, you warrant that you have authority to bind that entity.
The Services are intended for business customers only. They are not intended for use by consumers.
1. Definitions
"AI-Generated Output" means any transcript, summary, or other content produced by an automated speech-to-text or artificial intelligence system in connection with the Services, including transcripts generated by 3CX or a third-party transcription service, and call summaries generated via the Customer's Azure OpenAI resource.
"Authorised Users" means the employees, contractors, or agents of the Customer who are permitted to access the Services under the Customer's account.
"Customer Data" means all personal data and other data submitted to, stored in, or processed by the Services on the Customer's behalf, including call metadata, staff call activity data, transcripts, and AI-Generated Outputs.
"Data Processing Agreement" or "DPA" means the data processing agreement between CallCore and the Customer governing the processing of personal data, as described in Section 6.
"Services" means the CallCore platform and all features made available to the Customer under these Terms, as described in Section 2.
"Subscription" means the Customer's paid or trial access to the Services.
"TX-3" means the optional CallCore Salesforce managed package (namespace: callcoreio), which enables synchronisation of call data, transcripts, and AI-Generated Outputs into the Customer's Salesforce organisation.
2. The Services
2.1 What CallCore provides
Subject to these Terms and payment of applicable fees, CallCore grants the Customer a non-exclusive, non-transferable, revocable right to access and use the Services during the Subscription term. The Services include:
- Call analytics and dashboards — real-time and historical analytics derived from call data synced from the Customer's 3CX telephone system
- Real-time visualisations — real-time display of staff call activity metrics, designed for display on office screens or browser-based interfaces
- Scheduled PDF reports — automated call activity reports emailed to Customer-designated recipients via SendGrid
- Transcription — where enabled, CallCore coordinates the transcription of call recordings by passing audio from the Customer's 3CX system to the Customer's own Azure OpenAI resource
- AI call summaries — where enabled, AI-generated summaries of call transcripts produced by the Customer's own Azure OpenAI resource
- Salesforce integration (TX-3) — where the Customer has installed the TX-3 managed package, synchronisation of call data, transcripts, and AI-Generated Outputs into the Customer's Salesforce organisation, including in-browser playback of call recordings
2.2 3CX integration and recording access
The Services connect to the Customer's 3CX telephone system via an invited agent user account. CallCore syncs call records and accesses call recordings for two purposes, both on the Customer's instruction:
- In-browser playback: Where an Authorised User plays back a call recording within the CallCore platform or the TX-3 Salesforce interface, CallCore proxies the recording stream in real time directly from the Customer's 3CX system to the user's browser. This is an ephemeral, in-memory operation — the recording is not written to disk, cached, or stored by CallCore at any point during playback.
- Transcription: Where transcription is enabled, CallCore streams the recording to the Customer's own Azure OpenAI resource for processing. See Section 2.3 and the DPA (Schedule 1, Note 1) for details of transient storage during transcription.
CallCore does not record calls. Call recordings are stored solely on the Customer's own 3CX infrastructure.
2.3 Customer's Azure OpenAI resource
Transcription and AI summarisation are performed using the Customer's own Microsoft Azure OpenAI resource, which is operated and controlled by the Customer. CallCore's role is to initiate and coordinate the transfer of data to that resource on the Customer's instruction. The Customer is responsible for ensuring their Azure OpenAI resource is appropriately configured, secured, and covered by applicable data protection arrangements.
2.4 Free trial
CallCore may offer a free trial period to new Customers. At the end of the free trial, the Customer's account will be suspended unless upgraded to a paid Subscription. CallCore reserves the right to modify or discontinue free trial offerings at any time.
If the Customer has not upgraded to a paid Subscription by the end of the free trial period, CallCore will automatically and permanently delete all Customer Data associated with the trial workspace, including call records, transcripts, AI summaries, and any stored files. This deletion is irreversible. Customers are encouraged to export any data they wish to retain before the trial period ends.
2.5 Service availability
CallCore will use reasonable endeavours to make the Services available. However, we do not guarantee uninterrupted availability and may carry out maintenance, updates, or emergency work that temporarily affects access. We are not liable for any loss arising from unavailability beyond what is set out in Section 14.
2.6 Service Levels and Credits
2.6.1 Platform availability
CallCore will use reasonable endeavours to maintain platform availability of at least 99.5% in any calendar month, measured as the percentage of time the CallCore platform is accessible and accepting authenticated requests ("Platform Availability").
Platform Availability excludes:
- Scheduled maintenance windows, of which CallCore will give at least 24 hours' prior notice where practicable
- Emergency maintenance required to address an active security incident or critical defect
- Unavailability caused by the Customer's own systems, network, or third-party dependencies (including the Customer's 3CX telephone system, Azure OpenAI resource, or Salesforce environment)
- Force majeure events
2.6.2 Processing pipeline
CallCore's internal processing pipeline commits each incoming call event to the job processing queue within 30 seconds of receipt ("Job Dispatch Latency").
Job Dispatch Latency excludes delays caused by:
- The Customer's 3CX system (upstream data source)
- Network latency between CallCore and the Customer's 3CX system
- Customer-initiated bulk historical processing operations — including, without limitation, backfilling of historical call recordings following initial configuration of the Customer's Azure OpenAI resource or Salesforce integration. During such operations, individual job dispatch times may exceed the target as the Customer's per-tenant processing queue drains the submitted volume. The commitment applies to steady-state operational call processing, not to bulk backfill queues.
Once a job is dispatched, completion of transcription, AI summarisation, and Salesforce synchronisation depends on the Customer's Azure OpenAI resource and Salesforce environment (including any customer-developed customisations, Apex handlers, or extensions within the Customer's Salesforce org), which are outside CallCore's control. CallCore does not commit to end-to-end delivery time for these operations.
Each customer's processing pipeline runs in a fully isolated container. A delay or failure in one customer's pipeline — whether caused by that customer's external dependencies, their own data volume, or a bulk processing operation they have initiated — has no effect on any other customer's pipeline.
2.6.3 Scheduled reports
CallCore will use reasonable endeavours to dispatch each scheduled PDF report within 5 minutes of its scheduled dispatch time. Delivery of the email to the recipient is subject to the availability of the Customer's email infrastructure and SendGrid, and is not within this commitment.
2.6.4 Incident notification
In the event of a Priority 1 incident (platform fully unavailable, or Job Dispatch Latency exceeding 2 minutes sustained for more than 30 consecutive minutes outside of a bulk processing operation), CallCore will notify affected customers by email within 2 hours of becoming aware of the incident. Current platform status is published at status.callcore.io.
2.6.5 Service credits
Service credits are available for both Platform Availability failures and sustained Job Dispatch Latency failures, as set out below. Credits are the Customer's sole and exclusive remedy for Platform Availability failures and Job Dispatch Latency failures and are subject to the conditions in Section 2.6.5(c).
(a) Platform Availability credits
Where CallCore's Platform Availability in a calendar month falls below 99.5%:
| Availability | Credit |
|---|---|
| 99.0% – 99.49% | 5% of monthly fee |
| 98.0% – 98.99% | 10% of monthly fee |
| Below 98.0% | 20% of monthly fee |
(b) Job Dispatch Latency credits
Where Job Dispatch Latency exceeds 2 minutes for a cumulative total in a calendar month of:
| Cumulative breach duration | Credit |
|---|---|
| 30 minutes – 4 hours | 5% of monthly fee |
| 4 hours – 24 hours | 10% of monthly fee |
| Over 24 hours | 20% of monthly fee |
Job Dispatch Latency breach duration is measured from CallCore's internal JobLedger audit records, which log a timestamp at the point each job is committed to the processing queue. These records are the authoritative source for the purposes of any credit claim.
(c) Conditions applying to all credits
- The Customer must request the credit within 14 days of the end of the affected month
- Credits are not payable where the failure results from causes excluded under Section 2.6.1 or Section 2.6.2 respectively
- Credits may not be applied to fees already due and are not redeemable for cash
- Total credits in any calendar month shall not exceed 20% of the monthly subscription fee
- Service credits are separate from and do not form part of, and do not reduce, CallCore's aggregate liability under Section 14.2
3. Account Registration and Security
3.1 Registration
The Customer must provide accurate, current, and complete information when registering for an account and must keep that information up to date. Authentication to the Services is via Microsoft OAuth. The Customer is responsible for all activity that occurs under its account.
3.2 Authorised Users
The Customer is responsible for ensuring that only Authorised Users access the Services, that access credentials are kept confidential, and that access is promptly revoked when an Authorised User leaves the Customer's organisation or no longer requires access.
3.3 Security obligations
The Customer must notify CallCore promptly at [email protected] if it becomes aware of any unauthorised access to or use of its account.
4. Subscriptions, Fees, and Payment
4.1 Subscription fees
Subscription fees are as set out on the CallCore pricing page or as agreed in writing between the parties. All fees are in British Pounds (GBP) and are exclusive of VAT, which will be added where applicable.
4.2 Payment
Payments are processed by Paddle (Paddle.com Market Ltd) as merchant of record. By providing payment details, you authorise Paddle to charge the applicable subscription fees. CallCore's payment terms are set out at the point of purchase.
4.3 Automatic renewal
Subscriptions renew automatically at the end of each billing period unless cancelled in accordance with Section 4.4.
4.4 Cancellation
The Customer may cancel its Subscription at any time by logging into the account settings or by contacting [email protected]. Cancellation takes effect at the end of the current billing period. No refunds are provided for unused portions of a billing period except where required by law.
4.5 Fee changes
CallCore may change subscription fees on no less than 30 days' prior written notice. Continued use of the Services after the effective date of a fee change constitutes acceptance of the new fees.
4.6 Late payment
If payment is not received by the due date, CallCore reserves the right to suspend access to the Services until outstanding amounts are paid. CallCore will provide reasonable notice before suspending access for non-payment.
5. Acceptable Use
The Customer must use the Services only for lawful business purposes and in accordance with these Terms. The Customer must not:
- Use the Services in violation of any applicable law or regulation, including data protection laws and call recording laws applicable in the Customer's jurisdiction
- Access or attempt to access another customer's data or account
- Attempt to reverse engineer, decompile, or derive source code from the Services
- Use the Services to transmit malware, viruses, or other harmful code
- Attempt to circumvent or disable any security, access control, or audit feature of the Services
- Resell, sublicence, or otherwise make the Services available to third parties without CallCore's prior written consent
- Use the Services for any purpose that would constitute a breach of a third party's rights, including intellectual property rights and privacy rights
6. Data, Privacy, and Data Processing
6.1 Privacy Policy
CallCore's Privacy Policy (available at callcore.io/legal/privacy) describes how CallCore processes personal data in its capacity as a data controller — including account data and acceptance records. It is incorporated into these Terms by reference.
6.2 Data Processing Agreement
Where the Customer uses the Services to process personal data on behalf of its own customers, staff, or other individuals, CallCore acts as a data processor on the Customer's behalf within the meaning of the UK GDPR. This processing is governed by the Data Processing Agreement (DPA) available at callcore.io/legal/dpa, which is incorporated into these Terms and forms a binding part of the agreement between the parties.
By accepting these Terms, the Customer also accepts the DPA in the version in force at the time of acceptance. The Customer's acceptance is recorded with a timestamp, IP address, and version identifier. The DPA takes precedence over these Terms in the event of any conflict relating to data protection matters.
6.3 Customer as data controller
The Customer is the data controller for all Customer Data processed via the Services. The Customer is solely responsible for:
- Ensuring it has a lawful basis under applicable data protection law for each category of processing it instructs CallCore to carry out
- Providing appropriate transparency information to data subjects (including staff, callers, and callees) about the processing of their personal data
- Ensuring its instructions to CallCore are lawful
- Any use made of Customer Data following its export from the Services or synchronisation to the Customer's CRM
7. Customer Compliance Obligations — Call Recording, Transcription, and AI
7.1 Call recording compliance
The Customer warrants that it complies, and will continue to comply throughout the Subscription term, with all applicable laws governing the interception, recording, and monitoring of telephone communications in every jurisdiction in which it operates. This includes, without limitation:
- In the United Kingdom: the Regulation of Investigatory Powers Act 2000 (RIPA) and the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000
- In any other jurisdiction: any equivalent legislation imposing consent, notification, or recording obligations on businesses that record communications
The Customer acknowledges that call recording is performed by the Customer's own 3CX telephone system, not by CallCore. CallCore accesses recordings only for in-browser playback (ephemeral proxying) and, where enabled, transcription — both on the Customer's instruction. The obligation to comply with call recording law rests with the Customer.
7.2 Privacy notices — recording, transcription, and AI
The Customer warrants that before enabling each of the following features, it has provided — or will provide prior to enabling — appropriate transparency information to all individuals whose data will be processed, in accordance with Articles 13 and 14 of the UK GDPR (or equivalent applicable legislation):
- Recording access and playback: notification that calls may be recorded and that recordings may be accessed by authorised staff via the Customer's CRM or other tools
- Transcription: notification that calls may be transcribed by automated systems and that transcripts may be retained and used for business purposes
- AI summarisation: notification that calls may be summarised by AI systems, that such summaries are derived and non-authoritative outputs, and that the Customer's Azure OpenAI resource is used for this purpose
- CRM synchronisation: notification that call data, transcripts, and AI summaries may be synchronised into the Customer's CRM and accessible to authorised staff
7.3 Multi-jurisdiction compliance
Where the Customer operates in jurisdictions that impose additional or different obligations on call recording — including jurisdictions requiring all-party consent (such as certain US states, Australia, and Canada) — the Customer is solely responsible for identifying and meeting those obligations before using the relevant features of the Services.
7.4 FCA-regulated customers
Where the Customer is authorised and regulated by the Financial Conduct Authority and is subject to SYSC 10A or equivalent taping rules, the Customer must declare its FCA-regulated status to CallCore at or before onboarding. The obligations applicable to FCA-regulated customers are set out in Schedule 4 of the DPA. The Customer's obligation to retain recordings for the purposes of SYSC 10A rests with the Customer as the regulated firm operating the recording infrastructure (3CX). CallCore's obligations are limited to those set out in the DPA.
7.5 CallCore's reliance on this warranty
CallCore provides the Services on the basis that the Customer has met or will meet the obligations in this Section 7 before enabling each relevant feature. CallCore is not in a position to verify whether the Customer's end-customers, staff, or callers have been appropriately informed. The Customer indemnifies CallCore in accordance with Section 15 for any claims arising from its breach of this Section 7.
8. AI-Generated Outputs — Accuracy Disclaimer
8.1 No warranty of accuracy
CallCore makes no representation and gives no warranty as to the accuracy, completeness, or reliability of any AI-Generated Output produced or transmitted via the Services. The Customer acknowledges that:
- Transcripts are produced by automated speech-to-text systems that are inherently fallible and may contain errors, omissions, or misattributions
- AI-generated call summaries are produced by large language models that may generate inaccurate, incomplete, or misleading content, including plausible-sounding inferences that do not reflect what was said ("hallucinations")
- Neither transcripts nor AI summaries are verified by CallCore for accuracy
8.2 Source recording is ground truth
AI-Generated Outputs are not verbatim, certified, or authoritative records of any communication. The source call recording, where available and accessible to the Customer via its 3CX system, is the ground truth. The Customer must not treat, present, or rely upon a transcript or AI summary as a definitive record of what was said in any call, and must not use them as such in any legal, regulatory, dispute resolution, or compliance context without independent verification against the source recording.
8.3 Customer's responsibility for use
The Customer is solely responsible for how it uses AI-Generated Outputs, including any decisions made by its staff on the basis of those outputs. CallCore is not liable for any loss, harm, regulatory consequence, or third-party claim arising from the Customer's reliance on inaccurate or misleading AI-Generated Outputs.
9. Salesforce Integration (TX-3)
9.1 Scope of CallCore's obligations
Where the Customer has installed the TX-3 managed package, CallCore's obligations extend to the transmission of data from CallCore's infrastructure to the Customer's Salesforce organisation. Once data has been received by the Customer's Salesforce environment, it is within the Customer's sole control. CallCore has no obligations in respect of, and accepts no responsibility for, any processing of that data that occurs within or through the Customer's Salesforce environment, including by third-party applications, integrations, or automations connected to it.
9.2 Customer responsibility post-sync
The Customer is solely responsible as data controller for all processing of synced data within its Salesforce environment, including access granted to third-party applications and any outputs, decisions, or inferences generated from that data.
10. Workspace Deletion
10.1 Scope of deletion
Workspace deletion is permanent and irreversible. Upon initiating a workspace deletion via the CallCore administration console, all Customer Data held in the Customer's CallCore tenant database — including call metadata, transcripts, AI summaries, and all associated records — will be permanently deleted and cannot be recovered.
Call recordings are not stored by CallCore. Recordings are held solely on the Customer's own 3CX infrastructure and are not affected by workspace deletion. The Customer remains solely responsible for the retention and management of recordings on its 3CX system.
10.2 Customer's pre-deletion obligations
Before initiating workspace deletion, the Customer is solely responsible for ensuring that:
- It has exported all Customer Data required to meet its own operational, legal, and regulatory retention obligations
- It has fulfilled any outstanding obligations to data subjects in respect of that data, including subject access requests, deletion requests, or legal holds
- It is not deleting data that is subject to an active legal dispute, regulatory investigation, or preservation notice
10.3 No backup obligation
Workspace deletion constitutes the Customer's written instruction to CallCore to delete all Customer Data in that tenant. Following completion, CallCore bears no obligation to maintain, preserve, or restore any backup copy of the Customer's data on the Customer's behalf. The Customer waives any right of action against CallCore for data that cannot be recovered following a workspace deletion it has initiated.
10.4 In-product warning
CallCore will display a prominent irreversibility warning to the Customer's authorised user before workspace deletion completes, confirming the matters in this Section 10. The Customer's confirmation of that warning constitutes its acceptance of the terms in this clause.
11. Intellectual Property
11.1 CallCore's IP
CallCore retains all intellectual property rights in the Services, the platform, its software, and all related materials. These Terms do not transfer any ownership of CallCore's IP to the Customer. The Customer receives only the limited right to use the Services as set out in Section 2.
11.2 Customer Data
The Customer retains ownership of all Customer Data. Nothing in these Terms grants CallCore any rights to Customer Data beyond what is necessary to provide the Services. CallCore will not use Customer Data for any purpose other than delivering the Services to the Customer, as set out in the DPA.
11.3 Feedback
If the Customer provides feedback, suggestions, or ideas about the Services, CallCore may use that feedback without restriction or obligation to the Customer.
12. Confidentiality
12.1 Mutual obligation
Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Services that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure ("Confidential Information").
12.2 Permitted use and disclosure
Each party may use Confidential Information only to exercise its rights and perform its obligations under these Terms. Each party may disclose Confidential Information to its employees, contractors, and advisers on a need-to-know basis, provided those persons are subject to equivalent confidentiality obligations. Either party may disclose Confidential Information as required by law or regulatory order, provided it gives the other party as much prior notice as is lawful and practicable.
12.3 Exclusions
Confidentiality obligations do not apply to information that: (a) is or becomes publicly known through no breach of this clause; (b) was already known to the receiving party at the time of disclosure; or (c) is independently developed by the receiving party without use of the Confidential Information.
13. Term and Termination
13.1 Term
These Terms commence on the date the Customer first accepts them and continue for the duration of the Subscription, including any renewal periods, unless terminated earlier.
13.2 Termination for cause
Either party may terminate these Terms immediately by written notice if the other party: (a) materially breaches these Terms and fails to remedy that breach within 14 days of written notice; or (b) becomes insolvent, enters administration, or is subject to a winding-up order.
13.3 Termination for convenience
The Customer may terminate its Subscription at any time in accordance with Section 4.4. CallCore may terminate a Subscription on 30 days' written notice to the Customer.
13.4 Effect of termination
On termination or expiry: (a) all rights granted to the Customer under these Terms cease immediately; (b) the Customer must cease using the Services; (c) CallCore will delete all Customer Data in accordance with the DPA within 30 days, unless the Customer has requested return of data in a SQL Server-compatible export file (.bacpac format) before termination, or unless the Customer's workspace was created under a free trial and no paid Subscription was activated, in which case Customer Data is deleted automatically on trial expiry as described in Section 2.4. Where the Customer has provided a written instruction under the DPA to retain specific categories of Customer Data for a defined period, deletion of that data shall be deferred in accordance with that instruction.
13.5 Survival
Sections 7, 8, 10, 11, 12, 14, 15, and 17 survive termination of these Terms.
14. Limitation of Liability
14.1 Exclusion of consequential loss
To the fullest extent permitted by law, neither party shall be liable to the other for any indirect, consequential, special, incidental, or punitive loss or damage, including loss of profits, loss of revenue, loss of data, or loss of business opportunity, even if advised of the possibility of such loss.
14.2 Cap on liability
To the fullest extent permitted by law, CallCore's total aggregate liability to the Customer under or in connection with these Terms — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total Subscription fees paid by the Customer to CallCore in the twelve (12) months immediately preceding the event giving rise to the claim.
14.3 Exceptions
Nothing in these Terms limits or excludes either party's liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited by applicable law.
14.4 Basis of the bargain
The parties acknowledge that the limitations of liability in this Section 14 reflect a reasonable allocation of risk and are an essential element of the basis of the bargain between the parties. CallCore would not have entered into these Terms without these limitations.
15. Indemnification
15.1 Customer indemnity
The Customer shall indemnify, defend, and hold harmless CallCore and its officers, directors, and employees from and against any third-party claims, losses, damages, fines, penalties, and reasonable legal costs arising from or in connection with:
- The Customer's breach of Section 7 (call recording compliance and privacy notice obligations)
- The Customer's breach of applicable data protection law in its capacity as a data controller
- The Customer's use of AI-Generated Outputs in a manner that causes harm to a third party or attracts regulatory action
- The Customer's use of the Services in violation of these Terms or applicable law
15.2 CallCore indemnity
CallCore shall indemnify, defend, and hold harmless the Customer from and against any third-party claims arising from CallCore's infringement of a third party's intellectual property rights in providing the Services.
15.3 Indemnification procedure
The party seeking indemnification must: (a) promptly notify the indemnifying party of the claim in writing; (b) grant the indemnifying party sole control of the defence and settlement; and (c) provide reasonable cooperation at the indemnifying party's cost. The indemnifying party may not settle any claim in a manner that imposes obligations on the indemnified party without prior written consent.
16. Representations and Warranties
Each party represents and warrants that: (a) it has full authority to enter into and perform its obligations under these Terms; (b) its entry into these Terms does not violate any agreement to which it is a party; and (c) it will comply with all applicable laws in connection with its performance of these Terms.
The Customer additionally represents and warrants that it is a business entity or individual acting in a business capacity, and not a consumer.
17. Governing Law and Dispute Resolution
17.1 Governing law
These Terms and any non-contractual obligations arising out of or in connection with them are governed by and construed in accordance with the laws of England and Wales.
17.2 Jurisdiction
The parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales to settle any dispute or claim arising out of or in connection with these Terms or their subject matter.
17.3 Informal resolution
Before commencing formal proceedings, the parties agree to attempt in good faith to resolve any dispute through negotiation between senior representatives for a period of at least 30 days from written notice of the dispute.
18. General
18.1 Entire agreement
These Terms, together with the Privacy Policy, the DPA, and any order form or written agreement signed by the parties, constitute the entire agreement between the parties in relation to the Services and supersede all prior representations, agreements, or understandings.
18.2 Conflict
In the event of conflict between these Terms and the DPA on data protection matters, the DPA shall take precedence. In the event of conflict between these Terms and any signed order form, the order form shall take precedence.
18.3 Amendments
CallCore may update these Terms from time to time. We will notify the Customer at least 30 days before any material change takes effect, by email to the registered account address. Continued use of the Services after the effective date of an update constitutes acceptance of the updated Terms. If the Customer objects, it may terminate the Subscription in accordance with Section 13.3 before the effective date.
18.4 Assignment
The Customer may not assign or transfer any rights or obligations under these Terms without CallCore's prior written consent. CallCore may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets on reasonable notice to the Customer.
18.5 Waiver
Failure by either party to enforce any provision of these Terms shall not constitute a waiver of that party's right to enforce it in the future.
18.6 Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force and effect.
18.7 No partnership or agency
Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between the parties.
19. Contact
CallCore Limited 20 Wenlock Road, London N1 7GU, United Kingdom [email protected]
End of Terms of Service